Frequently Asked Questions
How Long Will My Order Take For Delivery?
Each and every confirmed order is shipped within 24 hours’ time from our warehouse. The orders received on Sunday/Holidays are shipped on the next working day, after confirmation.
The moment your order is shipped from our warehouse, it will take approximately 2-7 working days for it to be delivered to you, depending on your location.
For personalised orders, you can expect your order within 15-20 days from your order date. We will keep you updated for the same on your email id which was used to make the purchase.
How Do I Track My Order?
As soon as the order is Shipped from our warehouse, you will receive an email with your tracking number and an active link to track it live. We urge you to enter your email id while placing the order to get all updates related to your order.
At What Time Of The Day Will My Order Be Delivered?
Once your package is Out for delivery, you will receive a call from our logistics partner for the delivery of your order. They will be able to confirm the time of delivery.
Packages are delivered using an OTP for verification and we request you to keep you phone handy while receiving the package for OTP verification purpose.
What Will Happen If I Miss My Order/Package Delivery?
Do not worry! Every order is attempted thrice for delivery before it returns to our warehouse. So, you have another chance! Don’t miss it again! Our team will contact you regarding the same if necessary.
Which Logistics/Courier Service Do You Ship Through?
We have tied up with various reputed logistics providers like Delhivery Pvt. Ltd, Ecom Express, Xpressbees, Blue Dart, etc. for shipping within India.